Hours of Operation:

Monday – Friday, 8am-8pm (PST)

Shipping Rates:

Maximize your shipping rates on lower priced items by ordering multiples.
We offer either UPS or USPS to ship your order. Mostly dependent on product weight and order activity. Orders under 5lbs will usually ship USPS while orders over 5 lbs will generally ship UPS. Additional order options can be made available if requested in special instructions once payment has been processed.

U.S. Standard Shipping Charges:

PLEASE NOTE: These amounts are only for estimating purposes. Actual shipping rates may vary depending on location, product weight, and product size.

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High value orders over $250 will ship via UPS and will be billed at UPS Ground Rates.

UPS Shipping:

UPS shipping options are billed at actual UPS rates plus $2.50 for packaging and handling.

Estimated Shipping Transit Times:

Standard Shipping:  5-7 Business Days
UPS Ground: 5-10 Business Days
Express UPS 2nd Day: 2-Business Days – Post Processing
International Rates:  Vary by location. Additional fees may apply.

*Please allow 24 hours for us to process your order.

International Rates:

We use UPS as well as USPS for International Shipping. Our rates will vary by location, weight, size, etc., and customers will be notified of any additional shipping charges prior to order fulfillment.

Customs and Brokerage Fees:

Customs departments of other countries may charge extra fees or tarriffs for international shipments. Such fees are variable and you should contact your country’s customs department to see if you will need to pay any additional fees to claim your shipment. Because such fees are very variable our store will not calculate or include these fees in your total. The receiver will be responsible for any of these types of fees and handling charges.

Additional Shipping Information:

For details on how shipping methods apply to your order, and information on shipping to PO Boxes, etc., please contact TNL Customer Service at: